Contact Us

Whether you have spotted something that looks out of date, want to query how a particular mechanic is explained, or simply have a question about how the site works, we would like to hear from you. Messages from readers are one of the most useful ways we keep our explanations of sign-up, limits, verification, payments, games and bonuses accurate.

How to reach us

Email is the best route. Write to [email protected] and a member of our team will read it. To help us respond properly, it is worth including the page address you are referring to and a short note on what you think needs attention.

What we can help with

• Corrections: if a detail on a brand card, such as a stated payment method or bonus condition, no longer matches what the operator publishes, tell us and we will check it against the source.
• Feedback: suggestions on clarity, structure or topics you feel are missing are always welcome.
• General site questions: how we present information, how pages are updated, or how to find a specific explanation.

What we cannot do

We are an informational site, not a casino or a payment provider. We have no access to anyone's player account and cannot look into deposits, withdrawals, bonus balances, verification checks or account closures. For any of those, please contact the casino's own customer support directly, as only the operator holds your account details and can act on them.

When to expect a reply

We aim to answer within a few working days. Messages about factual errors are prioritised, so a correction may be reviewed sooner. Replies can take a little longer around weekends and public holidays.

Your information

Anything you send is used only to deal with your message, as set out in our privacy policy, and is never passed on to casino operators.

This site is intended for readers aged 18+. If gambling is causing you concern, free and confidential help is available from GamCare and BeGambleAware.